Privacy Policy
MF Partners Chartered Accountants
Effective Date: 24 June 2026


1. Introduction
MF Partners Chartered Accountants is committed to protecting the privacy of personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, hold, use, and disclose personal information when providing accounting, taxation, advisory, and related professional services.
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2. What Personal Information We Collect
We may collect and hold personal information necessary to provide our services, including:

* Identification details (name, date of birth, contact details)
* Tax File Numbers (TFNs)
* Australian Company Numbers (ACNs)
* Australian Business Numbers (ABNs)
* Director IDs
* Financial information (income, assets, liabilities, transactions)
* Employment and business details
* Government identifiers (where required by law)
* Information about directors, employees, or related entities
* Any other information you provide to us

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3. How We Collect Personal Information
We collect personal information in a number of ways, including:

* Directly from you (meetings, emails, phone calls, online forms)
* From third parties (ATO, ASIC, banks, legal advisers, brokers)
* Through our website (cookies, analytics)
* From publicly available sources
We will take reasonable steps to ensure you are aware of the purpose of collection.

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4. Why We Collect, Use, and Disclose Personal Information
We use personal information to:

* Provide accounting, taxation, and advisory services
* Comply with legal and regulatory obligations (ATO, ASIC, AML/CTF where applicable)
* Communicate with you
* Manage our business operations
* Undertake client due diligence and risk management
We may disclose personal information to:

* The Australian Taxation Office (ATO) and other regulators
* Software providers and cloud service providers (including overseas)
* Professional advisers (e.g., lawyers, auditors)
* Financial institutions or lenders (with your consent)
* Other third parties as authorised by you or required by law

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5. Disclosure of Personal Information Overseas
Some of our service providers may be located overseas (e.g., cloud accounting platforms or data storage providers).
Where we disclose personal information overseas, we take reasonable steps to ensure the recipient complies with the Australian Privacy Principles or equivalent standards.
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6. Storage and Security of Personal Information
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access or disclosure.
Security measures include:

* Secure IT systems and encryption
* Access controls and authentication
* Staff confidentiality obligations
We retain personal information only as long as necessary to fulfil legal and business obligations.
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7. Access and Correction
You may request access to the personal information we hold about you and request corrections if necessary.
Requests can be made by contacting us using the details below. We will respond within a reasonable timeframe.
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8. Cookies and Website Analytics
Our website may use cookies and analytics tools to improve user experience and gather usage data.
You can disable cookies in your browser settings, though this may affect functionality.
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9. Direct Marketing
We may send you updates or information about our services.
You can opt out at any time by:

* Unsubscribing from emails, or
* Contacting us directly

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10. Complaints
If you have a complaint about how we handle your personal information, please contact us.
We will investigate and respond promptly.
If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC):

* Website: https://www.oaic.gov.au
* Phone: 1300 363 992

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11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be available on our website.
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12. Contact Us
MF Partners
Level 1, 95 Tamat Street Ballina NSW 2478
Phone: (02) 6686 2622
Email: enquiry@mfpartners.com.au